Refund Policy for Satvata Foods

1. Introduction

At Satvata Foods, we take pride in the quality of our products and services. However, we understand that there may be occasions where you may need to request a refund. This policy outlines the circumstances under which refunds will be granted.

2. Eligibility for Refund

Refunds may be requested under the following conditions:

Incorrect or Damaged Products: If the product delivered is incorrect, damaged, or does not match the description on our website, you are eligible for a refund or replacement.
Cancellation: Orders cancelled before 10 Days of the scheduled delivery time are eligible for a full refund.

3. Process for Requesting a Refund

To request a refund, please follow these steps:

- Contact us at 833289037 within 7 days of receiving your order.
- Provide a detailed explanation of the reason for the refund request along with any supporting evidence (e.g., photographs of damaged products).
- Once your request is received, our team will review it and get in touch with you to proceed further.

4. Refund Processing

- Approved refunds will be processed within 10 days.
- Refunds will be credited to the original method of payment.

5. Non-Refundable Items

Please note that certain items may be exempt from our refund policy, including:

- Custom or personalized orders.
- Gift cards.
- Perishable goods such as food, flowers, or plants.

6. Return Policy
No items are taken back in return due to the perishable nature of food items and this is irrespective of the charges have been refunded or not

7. Changes to Our Refund Policy

We reserve the right to modify this refund policy at any time. Any changes will be posted on our website.

8. Contact Us

If you have any questions or concerns about our refund policy, please contact us at 7075468108